Technique
SIM Swap
Also known as: SIM Hijacking, Port-out Fraud, Port Jacking, SIM Jacking, Phone Number Hijacking
Social engineering mobile carrier to transfer victim's phone number to attacker-controlled SIM, enabling interception of SMS-based authentication codes and account takeover. Attacks may involve deceiving carrier customer service or bribing/coercing carrier employees.
Common attack flows
How it fits in a scam
Defense
How to defend against this
How to spot it
- Unexpected loss of cellular service
- Unable to make calls or send texts
- Account recovery notifications you didn't initiate
- Suspicious login attempts on linked accounts
- Carrier notification of SIM change you didn't request
- Unexpected password reset emails from accounts
Further reading
Proofpoint
Comprehensive overview of SIM swapping attack methodology
Krebs on Security
Notable SIM swap cases including FTX heist and Scattered Spider
FBI IC3
FBI public service announcement with SIM swap statistics
FTC Consumer Advice
FTC consumer protection guide
Malwarebytes
Protection steps and warning signs
FCC
Official FCC cell phone fraud page
Reuters
2024 SEC Twitter/X account compromise case